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AESOP - Frontline/Absence Management

Due to recent updates with AESOP – Frontline…All users are required to create a “new account”.  If you have not received an email invite to create a new account you will need to contact the Central Office for information of doing this.

* When you create your new account please fill in the email box.  This information is necessary for any reset or other communication functions we have to do if your account needs adjustment or maintenance for any reason.


Request for Email Invite


This new Frontline ID account only applies when logging into a Frontline (AESOP), web-based application or the Frontline Mobile App.  It will not change or replace your phone/PIN combination when calling in.  You will continue to use the phone/PIN combination to accept phone calls from Absence Management, to call in to create absences or look for jobs.


Calling In

If you receive phone calls from Absence Management or call 1-800-942-3767 to create absences/accept jobs, enter your 10-digit phone number as your ID and your 4, 5, or 6-digit numeric PIN.

Logging In

To log in to a Frontline web application (such as Absence Management or Time and Attendance), go to app.frontlineeducation.com and enter the Frontline ID username and password you chose for your Frontline ID account. *These credentials will also be used when accessing the Frontline mobile app.

** The username and password must each include at least one alphabet character.


Additional Resources:

Account Creation Guide

Employee Quick Start Guide

Substitute Quick Start Guide